Maersk (digitalization and the TradeLens lesson)
2018-present
Maersk has been the most public maritime digital pioneer of the past decade โ most famously through TradeLens, the blockchain-based supply-chain platform built jointly with IBM, which the company shut down in 2022 after failing to achieve broad industry adoption. The lesson is foundational: even the world's largest container line couldn't force industry-wide platform adoption when the value capture and governance model didn't align across competitors. Maersk has since refocused digital investment on its own operational AI โ voyage optimization, port-call efficiency, and integrator-of-logistics platform plays โ where the value capture is internal rather than dependent on industry consensus.
Lesson
Maritime digital transformation does not work as an industry consortium platform โ it works as internal operational AI on the assets and voyages the operator controls. Maersk learned this the expensive way, and every shipping company chasing an industry-wide blockchain platform should learn it secondhand.