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Knowledge Challenge
A friend thinks you can answer this question about Flywheel Effect
Your ed-tech startup has identified a potential flywheel: Great content → More students → Student reviews/data → Better recommendations → Higher completion rates → Word-of-mouth → More students. However, after 12 months you notice that despite growing from 1,000 to 10,000 students, completion rates have actually DECLINED from 65% to 48%. What's happening?