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Knowledge Challenge
A friend thinks you can answer this question about Cultural Tech Debt
You're the new CHRO at a 3,500-person tech company. The 'culture' is widely celebrated externally — fast-paced, high-ownership, strong opinions. Internally, exit interview data over 18 months shows: 41% of senior departures cite 'culture of fear,' 38% cite 'no psychological safety,' and the 'high ownership' norm has hardened into 'no one will help you, figure it out alone.' The CEO believes the culture is the company's competitive advantage and resists framing it as a problem.