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Tool Sprawl Risk Audit — SaaS / B2B Tech

Find out how much spreadsheet and SaaS sprawl is costing SaaS / B2B Tech — and where a purpose-built internal tool pays off.

Signs of tool sprawl in SaaS / B2B Tech

  • CAC keeps creeping up while net retention is flat — the Rule of 40 number nobody wants to share with the board.
  • Product, sales, and CS each define an 'active customer' differently; the boardroom NRR number is reconciled by hand.
  • Every PM is shipping an 'AI feature' but nobody can tell you which one moved retention.
  • Outbound has plateaued — SDR productivity is down 30% and reps are blaming the market while ops blames the data.
Section 1 of 4 · Source of Truth0/8 answered

Source of Truth

Whether your operational data lives in one place or is scattered across tools.

1.Where does your core operational data live?
2.How many tools/spreadsheets hold 'the truth' for one workflow?

Ran the numbers? Let’s act on them.

Send us the result and the constraint behind it. We’ll scope the diagnostic, sprint, or build that fixes what the score reveals.